Industry Expert Blogs

When it comes to technology there is usually hype. How many times has ‘the next big thing’ turned out to be the ‘next big fail’, with the hype outpacing the evolution of the technology? High-definition TVs? Chatbots? And even Augmented Reality (AR)? In today’s fast-evolving, technology-driven world it’s crucial to be able to separate between what is possible now and what will come in the not-too-distant future.

Artificial intelligence (AI) is probably one of the most overused buzzwords currently in circulation. Everyone wants to claim that their product has AI in it, even if it doesn’t. And if it does contain ‘AI’, what type are we talking here? Narrow AI, where the device performs a set of specific tasks without any human interaction, or general AI where the device is almost making decisions for itself. The reality is that it’s narrow AI but to the person on the street it’s likely they won’t know the difference – they’ll just think “AI”.

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